Due to copyright laws, we currently do not accept custom designs inquiries and only provide our pre-made templates. You can personalize all cards to your need: photo upload, signature, text parts and dates.
You can always ask for a modification as long as it has not been printed and shipped out. Once your ID has been produced you can't make any changes to that order anymore.
In terms you have submitted a doubled order or would like to cancel an order, we kindly ask you to send us an E-Mail with the corresponding order number. We will reply and confirm the cancellation once it was applicable (as soon as your order has not been processed).
Your data (card template, photo, card details, delivery data, etc.) will automatically and securely be saved in our database to get processed. We will ship out the order right after receipt of payment.